Ellie had already packed her suitcase in her mind: the yellow dress because yellow was fun, her cherished green velvet dress, her fancy boots, and - oh no. She had a new, brown woolen shawl, smart and warm, but no coat.

"Miss Christine, I mean Miss Pennyfeather bought me a new brown shawl when she hired me. She wanted me to make a good impression, but I don't have a coat, no."